Alexandre Pinheiro
Systems Engineer @Southern Roof Consultants
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WORK HISTORY
Systems Engineer @Southern Roof Consultants
South Pasadena, FL, US
Optimize Endpoints: Administer and secure 90+ multi-platform endpoints, including mobile devices, workstations, VOIP systems, and security infrastructure, ensuring 99.9% uptime- Technical Support: Deliver comprehensive internal IT Support and Tier 2 troubleshooting, streamlining hardware/software deployment for all corporate users- Platform Development: Collaborated on the UAT (User Acceptance Testing) and deployment of a proprietary web-based roofing asset management platform, improving data and workflow accuracy.
EDUCATION
University of South Florida
Bachelor of Science - BS, Electrical Engineering
FGV - Fundação Getulio Vargas
Master of Business Administration (M.B.A.), Management
ABOUT ALEXANDRE PINHEIRO
Senior Systems Engineer & Technical Manager with 20+ years of experience bridging the gap between complex industrial technology and business operations. Proven track record in IT infrastructure management, CNC systems integration, and Tier II technical support. Expert in managing 90+ multi-platform endpoints and delivering high-stakes projects, including a $5M revenue increase through strategic technical marketing. Bilingual (English/Brazilian Portuguese) professional with a background in instructional leadership, excelling at translating technical requirements into actionable solutions for international stakeholders and cross-functional teams.
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