Alex Johnson

About Alex Johnson

Data science, engineering, analytics, and visualization expert with 13+ years experience supporting product, marketing, and engineering teams in telecom, internet, and digital media industries. Skilled in SQL (Postgres, Oracle, Teradata) and data visualization (Tableau, Quicksight, PowerBI), familiar with statistical and modeling software (Python, R), with a background in customer service and an enthusiasm for UX and graphic design.

Experience

1. Senior Business Intelligence Engineer

   Amazon

   May 2020 — Present · Bellevue, WA, US

   founded and lead a BI team to support finance, product, and marketing teams launch Amazon Luna- single-handedly built our organizations weekly business review reporting infrastructure- created and managed source-of-truth data mart for engagement and transactional datasets- bridged the data gap translating raw data into reports, insights, and self-service dashboards- proficient in AWS, Redshift, Tableau, Quicksight, and ambiguity

Education

• Whatcom Community College

  Associate of Arts and Sciences (AAS), Graphic Design

  2008

Skills

• Customer Experience
• Business Intelligence
• Social Media
• Call Centers
• Risk Assessment
• Excel
• Microsoft Office
• Sales
• Coaching
• Leadership
• Customer Service
• Sql
• Mobile Devices
• Business Analysis
• Billing
• Call Center
• Auditing
• Fraud Prevention
• Investigations
• Data Analysis
• Word
• Outlook
• Windows
• Project Management
• Microsoft Excel
• Powerpoint
• Cross-Functional Team Leadership
• Microsoft Word
• Team Leadership
• Access
• Ultimate Frisbee
• Analytics
• Fraud Investigations
• Telecommunications
• Analysis
• Business Objects
• Training
• Customer Satisfaction
• Fraud