Alex Gilgenbach
UX/Product Designer creating intuitive, efficient experiences across SaaS, B2B, and consumer products
- Role
- Product Designer at Johnson Controls
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About Alex Gilgenbach
I am a Senior Product Designer focused on simplifying complex systems for people with…
Experience
Product Designer
Jan 2021 — Present · Milwaukee, WI, US
Redesigned a suite of diagnostic tools for the OpenBlue Connected Chillers platform used by field engineers and technicians reducing issue resolution time by 44% through user research, streamlined workflows, and iterative prototyping• Led the end-to-end redesign of the OpenBlue Vibration Analysis app (web and mobile), improved field workflow speed by 30%, influenced PM buy-in for a full redesign, and shaped the long-term product roadmap• Took over the Connected Security platform mid-project, resolving usability challenges for RSS agents, enhancing critical security operations, and collaborating with engineers, PMs, and service leads to set the foundation for future improvements• Ran continuous user testing and prototype validation with engineers and analysts, ensuring every iteration addressed real-world pain points and enhanced usability• Collaborated with the design systems team to ensure interface consistency and scalability across a large suite of internal tools• Turned complex engineering requirements into intuitive UI by simplifying information architecture and breaking down workflows into digestible, user-friendly steps• Designed responsive interfaces across desktop, tablet, and mobile, ensuring usability and adaptability for diverse internal use cases
Education
University of Wisconsin-Milwaukee
Bachelor of Fine Arts (BFA), Design
2005 — 2009
Skills
- Indesign
- Infographics
- Dreamweaver
- Adobe Creative Suite
- Xhtml
- Cms
- Abstract Art
- Adobe Photoshop
- Color Correction
- Photo Manipulation
- User Experience
- Usability
- Graphic Design
- Business Cards
- Web Development
- Presentations
- User Experience Design
- Collateral
- Magazines
- Microsoft Office
- Html5
- Digital Art
- Html
- Adobe Illustrator
- Joomla
- Page Layout
- Layout
- User Interface
- Photoshop
- Whitepapers
- Social Media Marketing
- Web Design
- Graphics
- Email Designs
- Css
- Html 5
- Newsletters
- User Interface Design
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