Alex Viegas
Process Improvement Specialist | BPMN Mapping (Bizagi & Visio) | Lean Six Sigma (Yellow Belt) | Workflow Optimization | Bilingual (EN-PT)
- Role
- Process and Operations Specialist Healthcare Recruitment at Nursing Connections Llc
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Alex Viegas
Business Process Analyst with over 8 years of experience driving process improvement…
Experience
Process and Operations Specialist Healthcare Recruitment
Dec 2022 — Present · Jarrell, TX, US
In my role at Nursing Connections, I support the end-to-end process of placing international nurses in U.S. healthcare institutions. This includes overseeing the licensing and documentation process, ensuring compliance with regulatory requirements, and identifying areas for process improvement. I also conduct interviews and profile assessments to ensure nurses’ qualifications align with U.S. employer needs, while continuously optimizing internal workflows to enhance efficiency and service delivery.Key Responsibilities:Manage all stages of the nurse placement process, from documentation and licensing to compliance with U.S. healthcare standards.Conduct profile analysis of nurses, ensuring their skills align with U.S. employer needs.Optimize operational workflows by streamlining communication and tasks via Trello, replacing previous Excel spreadsheets.Contribute to the development of our CRM and chatbot (Boot), enhancing client engagement and streamlining recruitment processes.Key Responsibilities:Manage all stages of the nurse placement process, from documentation and licensing to compliance with U.S. healthcare standards.Conduct profile analysis of nurses, ensuring their skills align with U.S. employer needs.Optimize operational workflows by streamlining communication and tasks via Trello, replacing previous Excel spreadsheets. This implementation boosted team efficiency by 40%, significantly reducing processing time and improving collaboration across teams.Contribute to the development of our CRM and chatbot (Boot), enhancing client engagement and streamlining recruitment processes.
Education
FeMASS - Faculdade Prof Miguel Angelo da Silva Santos
Bachelor of Business Administration - BBA, Business Administration and Management, General
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