Alex Durbin
Director of North America Fulfillment Programs & Operations at Corpay
- Role
- Director of North America Fulfillment Programs & Operations at Corpay
- Location
- Louisville, KY, US
- LinkedIn followers
- 500 followers
About Alex Durbin
Senior operations and supply chain executive with 20+ years of experience leading global…
Experience
Director of North America Fulfillment Programs & Operations
Nov 2016 — Present · Louisville, KY, US
Led the North American Fulfillment business, overseeing 300+ multi-channel programs and driving operations for a $130+ million revenue company while reporting directly to the SVP of Global Operations & Project Management.Spearheaded the implementation of an omnichannel fulfillment product, expanding the brand portfolio and capturing additional market share in the B2B sector.Optimized collateral shipment processes, boosting on-time delivery rates from 90% to programmatic quotation reviews for fulfillment programs, increasing profitability by 28% within 12 months.Established monthly vendor billing audits, resulting in a 10% reduction in annual misbilling costs.Reengineered fulfillment programs to adopt cellular manufacturing models, generating six-figure profits within the first year of implementation.Negotiated and restructured vendor contracts to incentivize growth while reducing operational costs, contributing an additional six figures in profit over a multi-year period.Managed six vendors across the U.S. and Canada, overseeing the fulfillment of millions of orders and coordinating the shipment of over 100 million cards annually.
Education
Villanova University
Lean Six Sigma
Villanova University
Six Sigma Black Belt
Campbellsville University
MBA
Project Management Institute
Certified Associate in Project Management
American Society for Quality
Certified Quality Process Analyst
Indiana Wesleyan University
BS
Skills
- Project Management
- Project Coordination
- Process Optimization
- Earned Value Management
- Third Party Vendor Management
- Six Sigma
- Team Leadership
- Operations Management
- Lean Manufacturing
- Microsoft Office
- Product Development
- Marketing Management
- Cross-Functional Coordination
- Minitab
- Creative Direction
- Marketing
- Export-Import
- Cross-Functional Team Leadership
- Product Management
- Art Direction
- Operational Excellence
- Product Marketing
- 5s
- Product Innovation
- Onboarding
- Program Management
- Supply Chain Management
- Strategic Sourcing
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