Alex Bloom

CEO and Founder @Velaro

West Hollywood, CA, US

I lead Velaro with intention. We work with a focused group of companies that value clarity, follow-through, and outcomes that hold up under pressure.We support enterprise-scale messaging across live chat and generative AI Chatbots, via multiple channels such as SMS/RCS, WhatsApp, Facebook Messenger and IVR. Enterprise quality systems used by real teams, every day. We also integrate with the top CRM systems at the API level, Netsuite, MS Dynamics and Salesforce. This allows us to provide 24/7 lead generation on your website.Some of the largest companies in the world rely on us. They stay because we’re consistent. The platform performs. Our uptime is strong. Our service is responsive and personal.We’ve never taken outside capital. We charge what it takes to do the work right. Not inflated, just clean business built to last.I stay involved. I carry customer relationships. I take on new ones every month. That keeps me connected to what’s changing and what customers actually need. I step in when it helps and get out of the way when it doesn’t.A psychiatrist friend once told me that boundaries are the key to mental health. That applies to business too. Both sides need to be clear on what works. When it starts to tilt one way, you can usually feel it. And if it’s not right, we say so.Most of our customers have been with us for years. They respect that we respect them. We listen and help customize and integrate with systems that our customers need. It’s why attrition stays low, and why we don’t need to grow at a frantic pace. We expand within accounts, and we grow steadily from there.We’ve been doing this for 25 years. The reason we’re still here is we do the work right.

SUNY Polytechnic Institute

B.S., Computer Science and Business Management