Alexandre Conceicão

About Alexandre Conceicão

Most companies are burning cash on AI Projects that never leave pilot phase and cloud migrations that take twice as long as promised. I fix both problems.Through Orquestria, I build AI automation systems that actually ship conversational agents that handle real workflows, delivery frameworks that cut timelines by 40% for my clients, and infrastructure designs that scale without bleeding budgets.Recent proof: At Lenovo, I built an AI Solution that\'s now deployed globally because it solved a real problem, sales teams generate quotes 3x faster and actually use it. I also reduced operational costs by 17% through intelligent automation while managing a $70M P&L.Why I can deliver what others can\'t: I\'ve spent 24 years living in both worlds, technical architecture and business delivery.As a Solutions Architect for 16 years at IBM and Lenovo, I designed and implemented virtualization and hybrid-cloud environments (VMware, Azure, AWS, Nutanix and Citrix) for Fortune 500 companies. I led the DR consolidation for the Dow Chemical/Rohm & Haas merger, unifying two massive infrastructures without dropping a single workload. I\'ve managed hundreds of mission-critical migrations and co-authored an IBM Redbook because I understand the technical details that make or break enterprise deployments.As a Service Delivery Manager, I\'ve proven I can translate technical complexity into business results by optimizing service operations, launching new offerings, maintaining 95%+ customer satisfaction while improving margins, and leading cross-functional teams across Latin America and North America.That combination is rare: I can architect the solution, manage the P&L, and deliver it on time. I speak three languages (English, Portuguese, Spanish) and I\'m currently completing a postgraduate degree in Data Science & AI to stay ahead of where this technology is heading.I\'m open to three types of conversations:Fractional/Advisory roles - Need someone who can architect your AI infrastructure and manage delivery?Consulting engagements - Stuck on a complex migration or automation project?Full-time leadership - Building something ambitious and need a technical leader who understands the business?If you\'re past the \"should we do AI?\" phase and ready for \"how do we make this actually work at scale?\", let\'s talk.

Experience

1. Founder

   Orquestria

   Jul 2025 — Present · Morrisville, NC, US

   Orquestria is an AI consulting company specializing in custom AI solutions for businesses looking to automate operations, improve customer engagement, and scale efficiently.Founded and lead an AI consulting firm that delivers practical automation solutions, from conversational AI agents to intelligent workflow systems that solve real business problems.Created and launched zappyn.io, a WhatsApp-based service scheduling platform designed for small and medium businesses to automate appointment booking, customer communication, and service reminders without complex software.Design and implement AI-powered solutions for clients across sales enablement, customer support, and operational automation, leveraging N8N, Claude Code, LangChain, vector databases, and OpenAI APIs to build production-ready systems.Architect end-to-end AI workflows combining conversational interfaces, automation platforms (N8N, Make, Zapier), cloud infrastructure (Azure, AWS), and modern AI frameworks to deliver measurable business outcomes.Partner with SMBs and enterprises to identify automation opportunities that deliver measurable ROI: faster response times, reduced operational costs, and improved customer satisfaction.

Education

• Senac

  Bacharelado, Ciência da Computação

Skills

• Active Directory
• Xp
• Windows Server
• Hardware
• System Deployment
• Servers
• Itil
• Cisco Technologies
• Red Hat Linux
• IT Operations
• System X
• Storage
• Tcp/Ip
• Microsoft Exchange
• Cluster
• Data Center
• Vmware
• Server Architecture
• Dns
• Linux
• Hp
• System Administration
• Vpn
• IT Service Management
• Hyper-V
• Security
• Citrix
• Infrastructure
• Firewalls
• Aix
• Disaster Recovery
• Vmware Esx
• Microsoft Technologies
• High Availability
• Sccm
• Network Administration
• Vmware Infrastructure
• Operating Systems
• San
• IT Management