Alexa Yachanin
UC San Diego Alumni | Product Support | Problem Solving & Collaboration | Driving User-Centered Improvements
- Role
- Product Support Specialist at Rippling
- Location
- Costa Mesa, CA, US
- LinkedIn followers
- 500 followers
About Alexa Yachanin
I like making people’s lives easier! Whether it’s improving a workflow, organizing a…
Experience
Product Support Specialist
Sep 2025 — Present · San Diego, CA, US
Resolved complex payroll issues using Salesforce, Jira, and Confluence, contributing to high CSAT scores and ensuring compliance across diverse customer environments+ Partner with Product Management and Engineering teams to relay customer feedback and propose improvements that enhance product functionality and user experience+ Supported Global Payroll feature development by collaborating with Product Design, ensuring new functionality aligned with customer workflows and improved user experience
Education
UC San Diego
Bachelor of Science - BS, Business-Psychology
La Jolla High School
High School Diploma
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