Alexa Valerian
Sr Director, Client Services @Executive Career Upgrades
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WORK HISTORY
Sr Director, Client Services @Executive Career Upgrades
Successfully led and developed a high-performing team of 7+ Career Advisors, enhancing team performance and client outcomes by implementing strategic leadership practices and fostering continuous professional growth.• Streamlined internal processes by creating and refining SOPs, improving efficiency and ensuring industry-leading client experiences, directly contributing to increased client retention and revenue growth.• Managed daily operations and strategic initiatives, including onboarding and coaching 5-6 executive-level clients through individual sessions and leading group coaching calls with 70-100+ clients, focusing on driving career success and executive search strategies.• Championed data-driven decision-making to optimize team performance, track client progress, and implement process improvements, enhancing overall department functionality and success.• Delivered ongoing coaching and training to improve Career Advisors\' skills in executive search, salary negotiations, and leadership development, driving continuous improvement and client satisfaction.
EDUCATION
Seton Hall University
Master of Science (MS), Human Services
Mahwah High School
Diploma
Seton Hall University
Bachelor of Arts (BA), Psychology
ABOUT ALEXA VALERIAN
As a results-driven leader with extensive experience in executive coaching, program…
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