Alexa Sweeney
Account Director | VMware | Broadcom
- Role
- Account Director at Broadcom
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Alexa Sweeney
As an Account Director at Broadcom, my focus is on guiding customers through complex license changes, ensuring seamless adoption of platform features while maintaining high retention and driving expansion opportunities. My role involves fostering trusted relationships with senior decision-makers and stakeholders to deliver impactful post-sale solutions for Mid-Market customers. With over four years of experience in sales and operational roles, I bring a strong foundation in attention to detail, operations process improvement, and troubleshooting. My career has been shaped by collaboration with cross-functional teams and a commitment to understanding and addressing customer needs effectively. I am motivated to continue empowering organizations through innovative solutions and efficient processes.
Experience
Account Director
Nov 2023 — Present
Guide customers through complex license changes ensuring they understand the impact, adopt the platform features, and avoid disruption- Develop and maintain trusted relationships with senior level decision makers and stakeholders- Manage post-sale relationships for mid-market customers, driving high adoption, strong retention, and expansion opportunities
Education
Wayne State University
Master of Business Administration - MBA, Sports and Entertainment Management
2018 — 2020
Grand Valley State University
Bachelor's degree, Finance, General
2014 — 2018
Skills
- Microsoft Office
- Customer Service
- Leadership
- Public Speaking
- Teamwork
- Social Media
- Time Management
- Event Planning
- Communication
- Public Relations
- Team Leadership
- Event Management
- Microsoft Word
- Powerpoint
- Microsoft Excel
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