Alexandros Papadopoulos
Assistant Store Manager Operations @LANVIN
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WORK HISTORY
Assistant Store Manager Operations @LANVIN
London, GB
Directed daily operations and administration, including scheduling, appointment management, invoicing, receipts, and reporting, ensuring seamless back-office efficiency.Optimized store processes and compliance, identifying improvement opportunities that enhanced performance and aligned with luxury brand standards.Supervised and developed a team of 5, overseeing training, performance management, and recruitment/onboarding to drive a customer-first culture.Partnered with corporate leadership to implement brand strategies, improve client loyalty, and maintain excellence in customer service.Analyzed sales data and clienteling KPIs weekly, providing actionable insights to area manager and coaching team members to achieve targets.Built and nurtured customer relationships through loyalty programs, events, and personalized client engagement.Oversaw visual merchandising standards, stock monitoring, and trend analysis to maximize commercial opportunities.Ensured smooth store operations by completing opening/closing procedures and supervising business support and frontline needs.Increased store sales by +15 year-on-year by driving performance management, optimizing stock flow, and enhancing clienteling strategies.Successfully drove and managed the store independently for one year during the Store Manager’s maternity leave, overseeing all operations, administration, and team leadership to ensure continued sales growth and brand standards.
EDUCATION
University of West Attica
Bachelor of Business Management and Administration
ABOUT ALEXANDROS PAPADOPOULOS
Energetic and results-driven retail management professional with 9 years of experience in store leadership, training, and clienteling. Skilled in driving operational excellence and ensuring seamless daily store performance through strong operations management, administration, and compliance oversight. Known for a proactive, organized, and dedicated approach with exceptional team leadership qualities. Adept at fostering customer loyalty through personalized service while maintaining efficiency in back-office functions such as reporting and scheduling. Recognised for the ability to adapt quickly, resolve challenges effectively, and consistently exceed performance standards.
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