Alexandria Margaret Luster
Retention in News Media | Onboarding, Loyalty & Engagement at the Chicago Sun-Times | MBA Candidate
- Role
- Retention at Chicago Sun-Times
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Alexandria Margaret Luster
I’m someone who loves figuring out how to make things work better for customers, for teams, and for the long-term. At the Chicago Sun-Times, I spend my days thinking about how to keep subscribers happy, engaged, and coming back. Along the way, I’ve been building skills in cross-functional collaboration, customer experience strategy, and data-informed decision-making.I’m especially drawn to the big-picture questions: What keeps people loyal? How do we turn everyday interactions into long-term relationships? As I pursue my MBA, I’m focused on growing into a more senior role where I can lead customer-first initiatives, shape retention strategy, and help build sustainable, high-impact experiences at scale.
Experience
Retention
Sep 2024 — Present · Chicago, IL, US
Education
Chicago State University
Bachelor of Science - BS, Computer Science
Chicago State University
Master of Business Administration - MBA
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