Alexandria Brown
General Manager - Flight Operations Technology & Pdo @Delta Air Lines
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WORK HISTORY
General Manager - Flight Operations Technology & Pdo @Delta Air Lines
Atlanta, GA, US
I currently oversee and set the strategic direction for all technology initiatives within the Flight Operations division, successfully delivering a wide range of projects. I also identify new technology opportunities and coordinate with Information Technology, In-Flight Services, and Crew Resources teams to ensure alignment, prioritization, and execution of project delivery. In my role, I have direct responsibility for the Electronic Flight Bag (EFB) program, managing both hardware and software teams and leading the Project Development Office: • Lead and develop a high-performing team of 20+ professionals by setting standards, establishing goals, coaching, and mentoring to achieve strategic objectives.• Collaborate with Flight Operations leaders to ensure technology needs are incorporated into the Agile IT development process and align with enterprise planning goals.• Manage divisional technology efforts, including planning, scoping, and business cases to secure capital funding (~$10M annually) for maximum value and ROI.• Develop comprehensive strategic roadmaps for Flight Operations technology and create tactical plans for all technology systems.• Oversee the Project Development Office, ensuring cross-divisional coordination and prioritization of resources, funding, and deliverables.• Lead vendor contract negotiations, managing annual operating expenses exceeding $40M.• Spearhead technology teams to drive high-ROI initiatives and meet enterprise-level development and launch deliverables.
EDUCATION
Kennesaw State University
Bachelor of Business Administration (B.B.A.), Major in Business Management; Minor in Operations & Purchasing
SKILLS
ABOUT ALEXANDRIA BROWN
Strategic Operations & Process Improvement Leader | Technology & Logistics Innovator | Driving Efficiency & GrowthWith over a decade of experience in process optimization, project management, and strategic operations, I specialize in transforming business processes to maximize efficiency, reduce costs, and enhance profitability. My career spans Fortune 500 companies across aviation, retail, and international logistics, where I have successfully led multimillion-dollar projects, negotiated high-value vendor contracts, and implemented technology-driven solutions to drive business success.As General Manager – Flight Operations Technology at Delta Air Lines, I oversee enterprise-wide technology initiatives, directing cross-functional teams to develop and implement cutting-edge solutions that optimize flight operations. From securing $10M+ in annual funding to managing vendor contracts exceeding $40M, I thrive in high-stakes environments that demand innovation and operational excellence.Previously at The Home Depot, I played a pivotal role in international logistics and merchandising strategy, driving $3.6M+ in cost savings and optimizing global supply chain operations. My ability to integrate Lean Six Sigma methodologies with real-world business challenges allows me to drive continuous improvement while fostering collaboration across diverse teams. Core Strengths: Process Improvement | Technology & IT Development | Budget & Cost Management | Supply Chain & Logistics | Strategic Leadership | Agile Methodologies | Negotiation & Vendor Management | Data-Driven Decision MakingI am passionate about leveraging technology and strategic insights to solve complex business challenges. Let\'s connect and explore opportunities to drive innovation and operational excellence together!#Leadership #Technology #ProcessImprovement #BusinessStrategy #Operations #Innovation
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