Alexandria Young

Business Analyst @Premise Health

San Diego, CA, US

I lead technical and business teams through cross-functional IT projects. Managing large scale projects and scope, and orchestrates project meetings for clinical medical device standardization initiatives across the Business.I capture, analyze and manage business requirements and functional technical specifications by defining stakeholder needs and translating them into actionable IT solutions—serving as a critical liaison between business units and technical teams. Synthesizing project and client data into C-suite level presentations for senior leadership enabling informed strategic decision-making across product, operations, and IT.I lead strategic engagement with external vendors and clients, advising on device integration solutions and aligning on technical deliverables following a client-centric approach. Collaborating with internal Business stakeholders and technical team solution engineers to plan and deliver healthcare technology solutions that meet business goals, technical constraints, and regulatory compliance standards including: • Business case development• Cost-benefit analysis• Stakeholder analysis matrix & RACI• User story & Use case mapping• Functional & Business requirements specifications• Risk Assessment & Mitigation plans• Gap analysisI develop process and data flow mapping, system architecture diagrams, conducts workflow analysis, and validates solution deliverables against business objectives and stakeholder expectations. Authoring essential knowledge base articles and medical device equipment and implementation policy and procedures to standardize Business operations and deployments.I manage Epic EHR device configurations and leads ServiceNow incident and administrative requests as an Epic Client Administrator. Leveraging ServiceNow to drive project delivery, demand management, and tracking workflow progress in real time—utilizing agile task management and reporting tools aligning with ITIL best practices.