Alexandra Peyton

Digital content producer @ MTA

Role
Digital Content Producer at Metropolitan Transportation Authority
Location
Brooklyn, NY, US
LinkedIn followers
500 followers
Art, Culture and Creative ProfessionalsView LinkedIn profile

About Alexandra Peyton

My passion is customer-facing digital products, especially those that support how people move through New York City. At the MTA, I’m a digital content producer in Customer, where I help shape the public website and translate complex policies and service information into clear, usable experiences for riders.My work is highly cross-functional: I partner with policy, operational, legal, and technical teams to constantly improve our content and user experience, ensure the website serves as a single source of truth, and bring customers the best experience possible. I have a background in policy and data and am interested a in product roles focused on civic tech and public infrastructure.

Experience

  1. Digital Content Producer

    Metropolitan Transportation Authority

    Sep 2024 — Present · New York, NY, US

    As a digital content producer at the MTA, I support and shape customer-facing content for mta.info, a high-traffic public digital product serving three to five million users daily. I translate complex service changes, policies, and operational inputs into clear, user-centered web experiences for riders.I collaborate cross-functionally with internal teams, agency partners, and vendors to prioritize updates, align on requirements, and deliver consistent content across channels. I coordinate editorial planning and high-visibility releases under tight deadlines, balancing stakeholder needs with customer impact.

Education

  • Saratoga Springs High School

    Advanced Regents Diploma

    2013 — 2017

  • Pratt Institute

    Summer Session in Architecture

    2016 — 2016

  • Syracuse University - Maxwell School

    Bachelor's degree, Policy Studies, minors in Information Management & Technology and Architecture

    2017 — 2020

  • Syracuse University School of Information Studies

    Certificate of Advanced Study, Data Science

    2021 — 2021

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Alexandra Peyton — Digital Content Producer at Metropolitan Transportation Authority in Brooklyn, NY, US | Unifers