Alexandra Rosman

Senior Client Service Manager @Convey Health Solutions

US

Excel at sourcing and onboarding new clients as a key member of Convey Health Solutions’ Business Development and Marketing effort; operate in the niche medical/Medicare Advantage space.• Manage Client Specialists as well and handle catalog development with OTC (over- the-counter) items, as well as manage projects.• Champion accurate reporting, improved pricing standards, and regular collaboration among lenders, sales teams, and operations to create a customer-centric and metric-driven company culture.• Function as subject matter expert for new product and business development opportunities; perform all tasks with technical accuracy and an upbeat attitude.• Adhere to all policies, regulations, work procedures, and instructions; handle a variety of special projects and ad hoc duties as assigned.• Balance multiple competing tasks and priorities simultaneously while meeting tight deadlines; cultivate a positive, productive, and inclusive workplace culture.

Florida International University

Bachelor of Arts (B.A.)