Alexandra Marsden Dipmc.
Maxim Business Training @Macclesfield College
Macclesfield, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2025 — Present
Maxim Business Training @Macclesfield College
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EDUCATION
2012 — 2014
Chartered Management Institute
Level 7 Diploma in Professional Consulting
2012 — 2014
UEA
Master of Business Administration (M.B.A.), Business Administration and Management, General
SKILLS
FsaStakeholder ManagementCoachingTeam LeadershipManagementAccount ManagementChange ManagementCulture ChangeDelivering ResultsRetailRelationship ManagementOutsourcingRecruitingPersonal DevelopmentBpoEmployee EngagementService DeliveryBusiness AnalysisProcess ImprovementCustomer ExperienceSalesPeople DevelopmentBankingRisk ManagementTeam ManagementProposition DevelopmentContact CentersPensionsBusiness StrategyCall CentersHuman ResourcesGovernanceOrganizational LeadershipBusiness Process ImprovementStrategyTraining DeliveryContact CentreInsuranceNew Business DevelopmentLeadership
ABOUT ALEXANDRA MARSDEN DIPMC.
Operations Director with 20+ years’ experience leading large-scale customer operations…
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