Alexandra Werhan
Senior Customer Success Manager and Governance Lead
- Role
- Senior Customer Success Manager and Governance Lead at ArisGlobal
- Location
- Pompano Beach, FL, US
- LinkedIn followers
- 500 followers
About Alexandra Werhan
Customer Success Leader with a demonstrated history of working with multi-million dollar, Strategic, Enterprise-level accounts. Over 7 years of experience in client relationship management, CSAT/NPS/RAG Status/NRR, project management, team building, product innovation, internal and external training, and data analysis. Passionate, hard working, and friendly professional with a BA in Human Biological Anthropology from Temple University.Software System & Database Knowledge:Microsoft Office (Excel, Word, Power Point, Outlook, One Note), Microsoft Teams, Google (Sheets, Docs, Drive, and Calendar), Tableau, Smartsheet, Jira, MAGS, Azure DevOps, SalesForce, Confluence, Wufoo, and Zendesk
Experience
Senior Customer Success Manager and Governance Lead
Mar 2025 — Present · FL, US
Education
Pennsbury High School
High School Diploma
2004 — 2008
Purdue University
Communication, General
2008 — 2011
Temple University
Bachelor’s Degree, Human Biological Anthropology
2013 — 2014
James Cook University
Study Abroad Program
2013 — 2013
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