Alex Woods

Operations Implementation Specialist @Drury Design

New York, NY, US

Evaluated and selected SaaS solutions to streamline freelance and vendor onboarding, ensuring tools aligned with operational goals and enhanced efficiency-Led the implementation of SaaS solutions [Lasso and Notion], overseeing configuration, adoption, training, and integration across departments-Acted as SME on newly implemented SaaS solutions and company process/policies, offering additional support to the greater team as needed-Collaborated cross-functionally to identify and eliminate workflow redundancies, continuously improving operational processes-Conducted final reconciliations post-project to ensure timely offboarding of freelance crew members, maintaining compliance with client security protocols, and reducing software licensing expense-Resolved compliance-related inquiries from freelancers and vendors, ensuring adherence to internal standards and best practices-Utilized Microsoft Dynamics to track payables, job cost reporting, vendor compliance, and insurance documentation, ensuring accurate and timely data management-Maintained and updated internal documentation, including the company handbook, and ensured accessible distribution via Notion for all team members-Selected as a member of Drury Design’s emerging leadership team, participating in specialized training, team development initiatives with a focus on improving processes and fostering community.

State University of New York College at Oneonta

Bachelor's degree