Alexandra Schulke

About Alexandra Schulke

Hello! I\'m Alex. I am a graduate from the University of South Florida (May 2019) with a Bachelor of Science in Marketing and Minor in Dance (Magna Cum Laude). I have a passion for learning new skills and communicating meaningful stories through content creation - both digitally and physical art - whether it be on canvas, through physical movement, or through an in-depth analytics report. There\'s no doubt that my 19 years of dance has influenced the way I work - with purpose, ingenuity, and unwavering determination!Since graduating from USF, I gained agency experience at C3 Media Network as a Digital Content Strategist. This new role allowed me to develop, manage, and execute digital marketing services such as social media, social media PPC, and Google Ads PPC as well as assist in email and blog writing. After 2.5 great years with C3 Media, I accepted a position as a Digital Account Manager with Socius Marketing, where I liaise between clients and internal teams to ensure the timely and successful delivery of our digital marketing solutions according to customer needs. This includes building strategies that provide tangible results, preparing and analyzing monthly reports, and running client update meetings. I am currenlty transitioning over to the Customer Success Management Team, a new team aimed to provide excellent customer service and development/strategy support across the DMS brands.When I\'m not working, I am usually training for fire dance performances held at local and regional music and arts festivals or giving private hula-hoop dance classes. I am passionate about hoop dancing and sharing my love for flow arts with people of all ages and all paths of life! ​If you have any questions, or want to chat about a creative project idea, feel free to contact me and connect with me!

Experience

1. Digital Account Manager & Customer Success Manager

   Socius Marketing

   May 2022 — Present · Tampa, FL, US

   Managing the work, needs, and expectations of nearly 50 accounts in various home improvement verticals while acting as a liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of service solutions according to customer needs- Applying my understanding of digital marketing strategies, analytical data, and customer service in order to provide the best recommended solutions for my accounts- Upselling digital marketing services (websites, SEO and PPC) in order to grow my client\'s online presense and business growth- Spearheading client update meetings to share analytical data, provide campaign feedback, and manage expectations of services and situations- Working with other Socius team members to execute client changes and effectively communicate desired client goals- Making edits to Wordpress and Weblow sites, quote and build service contracts, and assist internal teams when needed- Currently transitioning to the Customer Success Management team - a new team aimed to provide excellent customer service and development/strategy support across the DMS brands- Currently assisting in the development of new processes and responsibilities for the CSM team while utilizing Salesforce as a means of triaging and supporting the work on requests through Salesforce cases

Education

• University of South Florida

  Bachelor's degree, Dance and Marketing

  2015 — 2019

• Indian River Charter High School

  High School

  2011 — 2015

Skills

• Classical Ballet
• Microsoft Word
• Microsoft Excel
• Contemporary Dance
• Jazz Dance
• Choreography
• Modern Dance
• Filing
• Youtube
• Hip-Hop Dance
• Public Speaking
• Adobe Design Programs
• Microsoft Project