Alexandra Saraceno

About Alexandra Saraceno

I have had considerable success operating in customer service throughout my career…

Experience

1. Donor Operations Manager

   The Baltimore Station

   Oct 2020 — Present · Baltimore, MD, US

   Mange all functions of donor database software (DonorPerfect) including record keeping, data and gift entry, mail merges and reports• Coordinate event logistics and services• Coordinate the application and participation in the Combined Federal Campaign, as well as other employee match programs with large corporations.• Assist with creating event concepts and managing event budgets• Handle all post event reports• Enter all donations including checks, in-kind, cash, PayPal, Facebook, charitable programs• Coordinate and execute donor/gift acknowledgement process within the designated timeframe• Ensure all appropriate donor information is updated in the database• Data analysis of prospects, donors and fundraising revenue• Assist with prospect and donor research as needed• Assist in disseminating annual appeals and other fundraising mailings• Execution of all event logistics for third party fundraisers, conferences and resource fairs• Represent, as needed, The Baltimore Station at fundraisers, conferences, resource fairs and community events• Manage The Baltimore Station’s page on GuideStar, Charity Navigator & other resources • Assist and participate in the planning of donor cultivation events• Collaborate on overall development operations functions to ensure systems are created and maintained efficiently. When necessary, troubleshoot issues, research solutions, and improve processes. • Strategize with the Executive Director on short- and long-term plans and budgets for signature fundraising events• Prepare external communications materials such as one pagers and flyers• Assist with development of annual report

Education

• Towson University

  Counseling Psychology

  2008 — 2013

• Chesapeake College

  Associate of Arts and Sciences - AAS, Liberal Arts and Sciences/Liberal Studies

  2016 — 2017

• University of Maryland Global Campus

  Business Administration and Management, General

  2018