Alexandra Thomas
Senior Business Program Manager with JD - Mission Critical Services for Product Offerings Lead, CE&S
- Role
- Senior Business Program Manager - Mission Critical Services for Product Offerings Lead at Microsoft
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Alexandra Thomas
I bring empathy and a passion for customer experience to building and managing offerings within the Microsoft Unified Support portfolio. Unified Enterprise Support empowers our customers to solve their issues and achieve more.
Experience
Senior Business Program Manager - Mission Critical Services for Product Offerings Lead
Sep 2023 — Present · Redmond, WA, US
Responsible for the leading the operationalization, build, launch, maintenance and continuous improvement of product level offers in the new Mission Critical Services in the Unified Support offerings portfolio including Mission Critical Services for Azure Platform, formerly Azure Engineering Direct, Office Engineering Direct, Azure Rapid Response and more.
Education
University of the Pacific - McGeorge School of Law
Juris Doctor, Law, Concentration in Criminal Justice
2007 — 2010
Northwestern University - Kellogg School of Management
Certificate, Product Strategy
The University of Texas at Austin
Bachelors of Journalism, Bachelors of Arts, Magazine Journalism, Art History
1999 — 2002
GSVlabs ReBoot Career Accelerator for Women Program
Professional development technology, networking, social media, marketing, design thinking
2017 — 2017
Skills
- Conducting Interviews
- Community Outreach
- News Writing
- Legal Documents
- Administrative Law
- Writing
- Office Administration
- Events Coordination
- Legal Research
- Press Releases
- Donor Solicitation
- Public Relations
- Document Management
- Nonprofits
- Fact-Checking
- Volunteer Management
- Training
- Philanthropy
- Interpersonal Communication Abilities
- Document Review
- Collaborative Problem Solving
- Research
- Non-Profit Fund Development
- Marketing Communications
- Relationship-Building Skills
- Contract Negotiation
- Contract Management
- Administrative Work
- Legal Writing
- Policy
- Non-Profit Volunteer
- Editing
- Event Planning
- Publicity
- Interviewing Skills
- Collaboration
- Special Events Coordination
- Work Well Independently
- Project Coordination
- Corporate Communications
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