Alexandra S.

Logistics Coordinator @Prinova Global

London, GB

Arranging deliveries to customers from warehouses in UK and EU by road, ferry and courierLiaison with customers, warehouses and carriersInput correct information onto our internal system, to create forward allocations and warehouse instructionsInvoicing customers promptly, with the correct VAT calculatedPreparing shipping documents (warehouse instructions, packing lists, commercial invoices, dangerous goods notes, packaging labels, etc.)Handling inquiries, complaints and other aspects of customer service as requiredMonthly stock reconciliations, and handling follow-on inquiries from the finance departmentHandling non-conformancesOccasional on-site inspection of warehousesProcessing charges invoices from warehouses, forwarders and other suppliersWhen necessary, due to holidays, medical leave, etc, covering for fellow team member’s absencesAny other duties at the manager’s discretioPhysical stock counts with our 3PL EU warehousesManaging a team of 5 people for monthly stock reconciliation purposes with our 3PL warehouses in the UK & EU