Alexandra Rohm
Key Account Manager Dach @Commanders Act
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WORK HISTORY
Key Account Manager Dach @Commanders Act
Dusseldorf, DE
ABOUT ALEXANDRA ROHM
Experienced professional in the E-Commerce industry since 2019 and Digital Marketing since 2004, with extensive knowledge of industry trends, evolution, and pain points.Currently serving as a Key Account Manager for the DACH region in the SaaS industry. Previously, I worked as a Senior Customer Success Manager with a proven track record in the internet industry.My expertise includes:• Churn prevention and customer retention• Up-selling and cross-selling strategies• Success planning and business reviews• Managing multi-million ARR books of business across diverse industriesSkilled in Customer Success, Stratetic Account Management, Design, Technical Support, and Search Engine Optimization (SEO).As a strong information technology professional, I bring a hands-on mentality and out-of-the-box thinking to solve complex challenges.I love seeing the bigger picture while listening to customers\' pain points and finding valuable solutions to complex settings to increase the ROI. My focus areas include the Nordic countries, Western Europe, and the USA, primarily working with Enterprise Accounts.Committed to driving growth and delivering exceptional value to clients in the dynamic world of SaaS and E-Commerce.
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