Alexandra Roberts

About Alexandra Roberts

I am a seasoned professional with 10+ years of customer service and administrative…

Experience

1. Move-in Coordinator

   Ginger Cove

   Apr 2022 — Present · Annapolis, MD, US

   The Move-in coordinator is responsible to assist in supporting the daily sales efforts, with primary focus to maintain a high level of resident occupancy and perpetual client interest to become future residentThis position will assist in guided tours of the community, support the processing of new residents, ensure apartments are move-in read and active contribute to the sales process through our CRM systemA successful candidate will have great sales presence, drive for results possessing excellent sales and communication skills*This relationship-building position reports to the Director of Sales and MarketingEnsures that the attainment of Ginger Cove Mission Statement takes precedence over all decisions and actions *Guides new residents in the selection process of new apartmentsCommunicates all apartment needs with the Plant Operations team*Reviews and manages refurbishment progress and process, ensuring timeliness and accuracy matching resident desires*Implements project management for new residents to include: apartment selections, finalize paperwork and requirements for move in; coordinates move-in da activities, parking, cable/ utilities/ amenities, etc*Coordinates with Plant Operations and Environmental Services departments to ensure apartments are move-in read, addressing an damages during the move-in, move-out process*Coordinate and schedule movers, set expectations of scheduling*Emails prospects information, brochures/ floor plan as requested*Maintains all file documentation*Inspects apartments when vacated, tracks renovations, and welcomes residents when they move in*Manage post move-in process, performs follow-up visits with residents after move-in to ensure smooth transition*Must be familiar with and complete training relating to Risk Management*Performs other duties as assigned

Education

• Salisbury University

  Bachelor's

  2006 — 2008

Skills

• Interviews
• Social Networking
• Group Therapy
• Applicant Tracking Systems
• Customer Service
• Employee Relations
• Leadership
• Microsoft Excel
• Powerpoint
• Quickbooks
• Public Speaking
• Healthcare
• Iwork
• Gmail
• Outlook
• Volunteer Management
• Iphoto
• Marketing
• Community Outreach
• Recruiting
• Excel
• Os X
• Mac Os X
• Microsoft Word
• Google Docs
• Teaching
• Microsoft Office
• Temporary Placement
• Chrome