Alexandra Kenney-Ackerman
Director of Consulting & Customer Success
- Role
- Director of Consulting and Customer Success at Cloud Giants
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Alexandra Kenney-Ackerman
As the Director of Consulting and Customer Success at Cloud Giants, I\'m passionate about putting people first—both in my professional life and personal values. With over 10 years of experience on the Salesforce platform, I\'ve honed my skills in providing strategic thought leadership while also getting hands-on with building innovative solutions.At Cloud Giants, I’m fortunate to be part of a team that values growth, not just for our clients but also for our own team members. I thrive on helping others succeed, whether it\'s guiding my team to reach new heights or collaborating with clients to drive impactful results.My role allows me to blend big-picture thinking with the joy of creating tangible, effective tools that make a difference. I’m all about making the complex simple, and my work lets me explore that every day.
Experience
Director of Consulting and Customer Success
Jul 2024 — Present · Raleigh-Durham-Chapel Hill, NC, US
Senior leader of the Consulting team, overseeing and driving growth within the consulting organization. Responsibilities include customer success and renewal, pre-sales engineering, engagement delivery, technical practices, resourcing & profitability, people management, and consulting operations.
Education
North Carolina State University
Bachelor's Degree, Communication and Media Studies
2011 — 2015
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