Alexandra Joseph
Healthcare Technology Relationship Manager @ScienceSoft
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WORK HISTORY
Healthcare Technology Relationship Manager @ScienceSoft
Manage relationships with US-based healthcare providers, health systems, and digital health companies across IT consulting and custom software development engagements. Serve as the primary point of contact, ensuring clear communication and aligned expectations throughout the engagement lifecycle- Coordinate closely with healthcare stakeholders and internal delivery teams to support project onboarding, ongoing execution, and issue resolution. Help keep scope, timelines, and priorities aligned as projects move forward- Develop an understanding of healthcare operations, clinical workflows, compliance requirements, and technology environments. Use client feedback to support continuous improvement in delivery quality and collaboration- Monitor client satisfaction, identify risks early, and address concerns before they escalate. Support long-term partnerships by contributing to renewals, follow-up initiatives, and expansion of existing healthcare accounts.
EDUCATION
University of North Texas
Master of Health Administration, Healthcare Administration
ABOUT ALEXANDRA JOSEPH
Healthcare has always been more than a job for me, it’s the space where I feel my work actually matters.I work with US-based healthcare providers, health systems, and digital health companies on IT consulting and custom software development projects at ScienceSoft. My role sits between clinical reality, business needs, and technology, making sure solutions support care delivery, not complicate it.Before this, I worked directly with healthcare organizations in client success and operations roles, including hands-on experience with EHRs, practice management platforms, and day-to-day healthcare operations. I also studied healthcare administration, which shaped how I think about efficiency, compliance, and patient-centered care.I’m deeply motivated by improving how healthcare works - for providers, teams, and ultimately for patients. If technology can reduce friction and give clinicians more time to care, I want to be part of that.
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