Alexandra Agafonova
Senior Manager User Experience @E.ON Digital Technology
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WORK HISTORY
Senior Manager User Experience @E.ON Digital Technology
Berlin, DE
Building up and leading Experience Design practice in the Digital Empowerment department at E.ON, who is on a mission to upskill more than employees in Personal Productivity, Data/AI and Automation. In my role I am in charge of setting up design standards, frameworks and new ways of working for user-centered product development. I provide design direction and guidance to cross-functional teams as well as to external service providers to ensure desirability and quality of design outcomes.
EDUCATION
Köln International School of Design
Bachelor of Arts (BA), Integrated Design
Russian International Academy of Tourism
High School Diploma, Customer Service Management
SKILLS
ABOUT ALEXANDRA AGAFONOVA
Design Leader with more than 10 years of experience in area of Service Design, Product development and Customer Experience across public and private sector in Germany and internationally. Leading teams in B2C, B2B, B2E and startup space to value-driven measurable outcomes through skillset, methodologies and broad experience in digital transformation, human-centered design, business model innovation and agile practices.
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