Alex W.

WORK HISTORY

EDUCATION

ABOUT ALEX W.

A highly motivated, dedicated and successful IT Support professional with a wealth of experience gained with technical support, skilled up to 3/4th line across various platforms.I am currently expanding into AWS/Azure Devops across the IaaC, SaaS, PaaS platforms utilising a lot of code for IaaC, pushing Azure Devops Code into AWS Platforms for automated builds etc.I support a vast array of software platforms. I also enjoy scripting & have developed many enterprise scripts/apps to aid in high level functional support and automated documentation/deployment of enterprise environments.20+ years of experience in IT service delivery, with supported products including (but not limited to):MSDOS, Windows (All versions)(MCP’s Held) Including User/Server Managers, MMC, ADS, DFS, DNS, WINS, TCP/IP, GPO, Systems Management Server, WSUS//SCCM. Checkpoint/ASA/PIX Firewalls. VB/HTA Scripting. – Expanding PowershellAD Domains & Migrations, command line tools, IP addressing, Project Management. VMWare ESX, ESXi, VSphere, HA, Veaam, VSCAMS Exchange (All versions Inc. online).MS Office All versions. Novell 3, 4 & 5/5.1 (CNA Held)SQL / 2005 / 2008 (MCP)/ 2012 / 2014Citrix 5 / 6 / 6.5 / 7+ NetScaler, Secure Gateway, Storefront, Terminal Server (All versions), expanding on Xendesktop VDA.Proxy Tools: Seagate Proxy, PC Anywhere, LogMeIn, TeamViewer, VNC, Intel LANDesk, SMS & more. Vantive 8, Supportworks/ManageEngine + more.Linux RHEL, Ubuntu, Mint, Lubuntu, Xubuntu, Kali (learning & admin).