Alexander Hendricks
Data Analyst- Microsoft, Responsible AI, | Business Intelligence Specialist | SQL Enthusiast | Data scientist | Passionate about Transforming Data into Actionable Insights using Tableau, Power BI, SQL, Python
- Role
- Data Analyst at Microsoft
- Location
- Long Beach, CA, US
- LinkedIn followers
- 500 followers
About Alexander Hendricks
Results-driven and detail-oriented professional with a strong business administration and…
Experience
Data Analyst
Nov 2023 — Present · Long Beach, CA, US
I was hired to assist the Search Service Analyst in completing weekly tasks on finding regressions or improvements in Microsoft\'s Customer Service side-facing apps-During 2023, our main focus is Hallucination Detection to improve the generation of summaries provided by ChatGPT-In 2024 we have shifted our focus to Harmful content in ChatGPT and ensuring it is found and eliminated in our product using strict guidelines and machine learning techniques- Leveraged transformative capabilities of generative AI to craft actionable insights harnessing Power BI and advanced Excel functions- Spearheaded pioneering projects in hallucination detection, utilizing advanced NLP techniques to enhance the accuracy and reliability of machine-generated text- Revamped Hallucination Detection Project with a team of 5 data analysts from 30% to 87% in three iterations using Excel and updating the guideline with collaboration from multiple stakeholders-Developed a web scraping tool in 1 week using Python to extract data from various online sources and store it in a database for further analysis and integration with an LLM system-Utilized Machine Learning and Microsoft Excel, including pivot tables, VLOOKUP, identify trends, and macros, to facilitate efficient data manipulation and analysis-Improved data collection and processing efficiency by using Python\'s newspaper/pandas libraries to analyze Microsoft\'s technical documentation.
Education
Cal State Fullerton, College of Business and Economics
Bachelor of Business Administration - BBA
2021 — 2023
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