Alex
Lead Infrastructure Engineer
- Role
- Lead Infrastructure Engineer at North Highland
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Alex
Experienced IT professional with 6+ years in designing and supporting scalable…
Experience
Lead Infrastructure Engineer
Jan 2025 — Present · Dallas, TX, US
Formerly The BridgeProvided Tier 3 support for network and infrastructure escalations across enterprise systems and a hybrid domain environment.Led and mentored a small team of engineers, managing priorities, delegating tasks, and ensuring timely, high-quality delivery of projects.Designed and managed enterprise VMware environments (ESXi, vSphere, vSAN), ensuring optimal performance and scalability.Enforced ISO 27001-aligned security protocols and participated in risk mitigation, enabling successful annual audits and reduced compliance gaps.Executed MDM deployments using Microsoft Intune, Windows Autopilot, Jamf, and Atera to standardize hundreds of endpoints.Led after-hours incident response and on-call rotations to maintain 24/7 infrastructure uptime.
Education
The University of Texas at Dallas
Bachelor of Science (B.S.), Information Technology and Systems
2013 — 2018
Skills
- Teamwork
- Problem Solving
- Microsoft Excel
- Inventory Management
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