Alex Capasso
Inside Sales Manager | K-12 Education at Apple
- Role
- Inside Sales Manager K-12 Education at Apple
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Alex Capasso
I’ve had the privilege of leading 7 teams consisting of over 150 individuals throughout my career in both the military and sales. My priority is being able to do the work I’m holding the team accountable to so I can properly coach and set expectations. That means breaking down processes, working directly with customers, and partnering with cross functional teams. Most importantly, creating an environment that allows for honest feedback from those relying on me. Fostering a culture of trust, success, and continuous development.
Experience
Inside Sales Manager K-12 Education
Mar 2020 — Present · Austin, TX, US
Lead the development, strategy, and execution for a $200M territory with a team of 15 K-12 Education Account Executives- Ongoing evaluation and training of AI tools to assist with administrative tasks and research for high quality, intentional, and relevant outreach- Built and streamlined multiple processes within the sales org such as reducing the timeline for account creation by 40%- Salesforce SME for education sales. Created multiple reports and dashboards with direct impact on customer engagement, retention, and sales growth. Liaison between sales ops and direct selling team- Focused on building a collaborative environment with cross functional teams to improve the IT, finance, educator, and student experience when using Apple devices: 20% increase in customer engagement with systems engineers and 25% increase in customers leveraging Apple financing
Education
University of Rhode Island
Bachelor of Science, Business Administration; Marketing
Skills
- Sales Presentations
- Military Operations
- Training
- Logistics
- Leadership
- Customer Service
- Microsoft Excel
- Army
- Veterans
- Market Analysis
- Microsoft Office
- Sales
- Salesforce.com
- Account Management
- Command
- Military Logistics
- Team Leadership
- Strategic Planning
- Operational Planning
- Sales Management
- Organizational Leadership
- Data Analysis
- Management
- Team Building
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