Alexander Vaccaro
Business and Account Management Professional
- Role
- Senior Customer Service Associate at Getty Images
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Alexander Vaccaro
A highly motivated, goal-oriented professional with a proven track record of driving results. Brings a diverse skill set in travel, international marketing, customer service, and client relations. Adept at thriving in fast-paced, dynamic environments and managing rapid growth and change. Experienced in reporting, data analysis, and interpretation, with a strong ability to identify trends and provide actionable insights. Demonstrates exceptional troubleshooting and problem-solving skills. Fluent in French, Italian, and Spanish, with a working knowledge of Portuguese and German.
Experience
Senior Customer Service Associate
Mar 2019 — Present · New York, NY, US
Getty Images, Inc. is a multinational visual media company supplying images and assets to consumers.Significant customer service impact and increase in business sales with high touch, white glove service.Delivers website, technical support and advice while delivering an extraordinary level of customer service experience to clients. Successfully exceeds quarterly KPI’s by 120%, while consistently growing booked revenues. Provides account management, advice, and assistance with processing orders for customers by telephone and email. Assists in the creation and execution of PowerPoint presentations to potential and current fortune 500 customers. Creates & processes monthly invoices and reports for assets purchased by customers.
Education
The City University of New York
Bachelor of Business Administration - BBA
2020 — 2022
Collège April-Fortier
Degree
2010 — 2012
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