Alexander B.
Multidisciplinary Tech, Insurance & Finance Professional | Insurance | Mortgages | Risk & Credit Analysis | Relationship Building & Sales | Army Veteran
- Role
- Fire Claim Specialist at State Farm
- Location
- Altoona, PA, US
- LinkedIn followers
- 500 followers
About Alexander B.
I’m a results-driven professional with a background spanning sales, operations, and…
Experience
Fire Claim Specialist
Nov 2022 — Present · Charlotte, NC, US
Insurance Field Adjuster working directly with insured to investigate/resolve fire claims.Managed active claim pipeline of 20–50 residential property claims at any given time, including fire, water, and roof-related losses.Collaborated effectively with policyholders, contractors, and internal departments to expedite claim processing and reduce cycle times.Recognized for strong case management and efficient workload balancing under high-volume conditions without compromising quality.Resolved complex and total loss fire claims with minimal escalations and a high rate of first-contact resolution.Contributed to regional team goals by sharing best practices and mentoring newer adjusters on field processes and system usage.
Education
Saint Leo University
Master of Business Administration - MBA, Project Management
2018 — 2019
Pennsylvania Highlands Community College
Accounting and Finance
2005 — 2007
Post University
Bachelor of Science - BS, Legal Studies, General
2015 — 2017
Queens University of Charlotte
Master's degree, Finance, General
Skills
- Legal Research
- Leader
- Small Business Lending
- Credit
- Retail Banking
- Customer Retention
- Military Experience
- Customer Service
- Leadership
- Legal Issues
- Mortgage Lending
- Customer Satisfaction
- Banking
- Direct Sales
- Legal Assistance
- Microsoft Powerpoint
- Legal Research Skills
- Negotiation
- Credit Analysis
- Team Leadership
- Legal Writing
- Legal Documents
- Manage
- Loans
- Public
- Lexisnexis
- Finance
- Commitment to Customer Service
- Consumer Lending
- Cross Selling
- Legal Document Preparation
- Team Building
- Microsoft Office
- Sales
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