Alexander Oladimeji
Business Analyst
- Role
- Technical Support Advisor at HCLTech
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Alexander Oladimeji
Entry-level EV Charging Station Technician with hands-on training in electrical systems…
Experience
Technical Support Advisor
Feb 2025 — Present
Supported customers through troubleshooting supported inquiries across a broad spectrum of products and supporting triage on behalf of customer Listened to customer and use your technical expertise, creativity and intellectual curiosity to meet their needs Provided support across multiple channels including web requests, phone, follow-up service tickets, etc. Develop detailed knowledge about specific product lines and features Actively seek solutions to customer needs, communicating trends to leadership and suggesting innovative solutions focused on the customer experience Close teamwork and interaction with Field Service, Operations, Sales and Service Supply Chain organizations Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn and take on new challenges
Education
Indiana State University
Undergraduate
2014 — 2018
Skills
- Client Relations
- Sales
- Management
- Social Media
- Team Leadership
- Marketing
- Customer Satisfaction
- Training
- Leadership
- Time Management
- Project Management
- Data Entry
- Communication
- Scheduling
- Process Improvement
- Client Services
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