Alexander M.
Associate Service Analyst @Costa Coffee
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WORK HISTORY
Associate Service Analyst @Costa Coffee
London, GB
Responsible for the end to end management and coordination of menu campaigns• • Testing, validation and sign of of all new/ updated products, promotions and pricing data• • Systems include the tills, kiosks, app and delivery partners for the circa 1500 managed stores as well as providing assistance where requested for the 1200 franchise stores.
EDUCATION
Bangor University
Bachelor of Science (BSc HONS)/ PGCE, Biology, General
The Lord Silkin School, Shropshire
GCSE/ GNVQ
New College, Telford, Shropshire
Science/ Mathematics
ABOUT ALEXANDER M.
Results-driven Systems & Projects Manager with 20+ years’ experience across hospitality, EPOS, Project and audit management. Proven success in leading national projects, optimising business processes, and delivering operational improvements. Skilled in contract negotiation, procurement, and cross-functional leadership.
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