Alexander Ghali
Senior Software Support Engineer
- Role
- Senior Software Support Specialist at Safetychain Software
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Alexander Ghali
Holding a Bachelor’s degree in IT Management from Western Governors University, I currently serve as a Senior Software Support Specialist at SafetyChain Software. My role involves analyzing, troubleshooting, and resolving service incidents, executing complex SQL scripts, and contributing to compliance reporting through data analysis. I also bring expertise in managing projects, automating processes, and administering JIRA, including creating workflows, dashboards, and reports. At SafetyChain Software, I collaborate closely with cross-functional teams to address system issues and enhance operational efficiency. By leveraging SQL and process automation skills, I contribute to optimizing workflows and driving impactful solutions. With a focus on teamwork, I aim to support organizational goals while bringing diverse perspectives and fostering a culture of continuous improvement.
Experience
Senior Software Support Specialist
Jul 2025 — Present
Education
Western Governors University
Bachelor's degree, IT Management – B.S. Business Administration
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