Alexander Ganchuk

About Alexander Ganchuk

Technical Manager with 10+ years of experience in Software/Hardware & IT industries (20+ years total experience) and a proven track record of design, development, and successful delivery & maintenance of complex software & hardware products and solutions. CORE COMPETENCIES Project & Program management within product & service business models (up to $5MM annual budget); Agile & waterfall project management methodologies (SCRUM, Kanban, PMBOK); Product Management & Software Development Life Cycles (from idea to market launch & support); Team Leadership (cross-functional, remote / co-located - up to 50 in 4 countries, 20+ direct reports); IT and Operations business processes, call-centers (design, implementation, automation); Data-driven decision making | stakeholder communication & management.TOOLS & TECHNOLOGIES Project Management: Jira, Confluence, MS Project, Productboard, Asana; Cloud & Infrastructure: AWS, Google Cloud, Docker, CI/CD, Web-servers, BI Data Warehouses + ETL; CRM/ERP & other: Netsuite, Salesforce, MS Dynamics, Tableau, MS Office/Sharepoint, Google Docs, Klaviyo, ClickUp etc; Tech Stack: MSSQL/MySQL, PHP, HTML/CSS/JavaScript.

Experience

1. Technical Program Manager

   Buzztime

   Mar 2022 — Present · Las Vegas, NV, US

   managing product planning, development, testing, delivery & support- managing software development, QA & delivery processes in a SCRUM-Master capacity (10+ software / QA / DevOps engineers)- managed the development & launch of the new generation of the company’s main product platform- formalized product management & software development (SCRUM/Kanban-based) processes & migrated it to cloud-based tools- planned & led company-wide migration to the new ERP/CRM system (Netsuite -> Deskera)- led the migration of product/marketing communications to a new cloud platform (Bronto/ClickUp -> Klaviyo).

Education

• Kyiv National Economic University

  Master's degree, International Business Administration

  1998 — 2004

Skills

• Multiple Project Coordination
• Call Center
• Version Control
• Software Project Management
• Gantt
• Call Center Architecture
• Uml
• Ms Project
• Agile Project Management
• Product Management
• Business Analysis
• Continuous Integration
• Requirements Management
• Software Quality Control
• Business Process Design
• Web Servers
• Data Warehousing
• Mysql
• IT Service Management
• Project Management Tools
• Requirements Specification
• Database Design
• Department Budgeting
• Waterfall
• Software Quality Assurance
• Scrum
• Distributed Team Management
• Sql Server
• Application Architecture
• Predictive Dialers
• Application Lifecycle Management