Alexander Galik
AI Engineering & Data Science | Mixed Methods UX Researcher | Innovator | @ ServiceNow (DT)
- Role
- Ux Researcher (Working as Ai Engineer and Data Scientist) at ServiceNow
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Alexander Galik
I bridge AI engineering, data science, and mixed methods research to engineer impactful, innovative transformative, and intelligent solutions that scale. I\'m an innovator and systems thinker by nature, but always keep the human element in my work. I’ve developed custom AI tools, ML pipelines, and metrics frameworks, transforming complexity into clarity across enterprise environments. In a rapidly evolving field, I’m constantly learning, building, and redefining what’s possible.
Experience
Ux Researcher (Working as Ai Engineer and Data Scientist)
Jan 2024 — Present · Santa Clara County, CA, US
Designed and deployed ML pipelines and LLM-integrated systems to automate workflows and transform raw feedback into actionable insights. Engineered proprietary AI solutions such an open-ended feedback and survey analysis system, reducing analysis time by 80% with 93%+ accuracy. Including human in the loop best practices and RAG system inclusion. Transforming how work is performed in my organization and the enterprise. Won the \"Catalyst for Connection\" award for this work. Developed an ARB-approved efficiency solution, cutting manual processing time by over 70%. Led cross-functional initiatives that blended research, data science, and engineering. Including the creation of a AI experience assessment framework and benchmarking methodologies.
Education
Iowa State University
Master's degree, Human Computer Interaction
Montclair State University
Bachelor of Arts - BA, Psychology
Wor-Wic Community College
Associate of Science - AS, Biology, General
2019 — 2020
MIT Professional Education
Professional Certificate In Applied Data Science, Data Science
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