Alexander Doonan

Department Manager @Claimsmiths

Manchester, GB

Responsible for the strategic management and oversight of the CST department. Duties include the onboarding and integration of both direct and partner clients, ensuring full compliance with regulatory and procedural requirements. The role encompasses the supervision and progression of a variety of claim types, with a primary focus on Housing Disrepair and Undisclosed Commission matters.In addition, the position carries responsibility for the recruitment and development of law graduates, providing training, guidance, and professional support to prepare them for progression into more advanced roles within the organisation.