Alexander Buck

WORK HISTORY

EDUCATION

SKILLS

ABOUT ALEXANDER BUCK

Operations Leader. Interim Executive. From Berlin to Cape Town.I help scaling companies and ambitious Mittelstand & SME businesses get their operations under control. Fast.Over the past 15 years, I\'ve built and led operations across Europe and Africa at companies like Airbnb, Casper, and VAHA. I\'ve scaled teams of 100+, transformed customer experience from the ground up, and turned operational chaos into scalable systems that actually work.What I do as an Interim Chief of Staff or VP Operations:I step in when a CEO or leadership team needs a trusted operator who can hit the ground running — someone who translates strategy into execution, aligns teams, eliminates bottlenecks, and builds the infrastructure for the next growth phase.No long ramp-up. No hand-holding. Just results.Where I\'ve created impact:→ Scaled cross-functional operations teams across multiple markets (EU & Africa)→ Led customer experience transformation reaching NPS improvements and measurable retention gains→ Built operational frameworks that supported rapid headcount and revenue growth→ Implemented AI-powered automation that reduced admin load by 40-60% and cut operational costs significantlyMy edge:I\'ve operated at the intersection of strategy and execution — as an employee, as a founder, and as a consultant. I understand what CEOs need because I\'ve worked directly with them and built businesses myself. I\'m bilingual (DE/EN), internationally experienced, and comfortable with ambiguity.I\'m currently available for interim engagements (6-12 months) across DACH and internationally — Chief of Staff, VP Operations, or similar senior operational leadership roles.If you\'re a founder or CEO navigating growth, transformation, or operational complexity, let\'s talk. a•••@avx-advisory.com