Alexander Anderson
Customer Experience Leader and Entrepreneur | PMP, Customer Experience| Ex-Amazon
- Role
- Sr Manager - Vendor Performance at Nike
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
Experience
Sr Manager - Vendor Performance
Apr 2025 — Present
In this role I manage and optimize the performance of strategic technology vendors, focusing on achieving desired service levels and return on investment. This role involves influencing leaders across various Nike functions, collaborating with other departments like Procurement and Finance, and ensuring that strategic supplier relationships meet objectives.
Education
Cornell University
Master Systems Design and Project Leadership
2012 — 2013
Southern Illinois University Edwardsville
International Business
Skills
- Program Management
- Leadership
- Salesforce.com
- Corporate Branding
- Speech Analytics
- Corporate Events
- Joomla
- Fashion
- Customer Retention
- Customer Service
- Call Centers
- Cross-Functional Team Leadership
- Public Relations
- Internal Communications
- Project Management
- Workforce Management
- Loyalty Programs
- Cultural Transformation
- Account Management
- Microsoft Office
- Strategic Partnerships
- Training
- Customer Relations
- Social Media
- Public Speaking
- Contact Centers
- Customer Experience
- Fashion Design
- Sales Management
- Crm
- Telecommunications
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