Alexa Goodwin M.
AI Technical Trainer l Support Guru l Consultative Sales Expert l SEO/Digital Content Nerd l Creative Leader l Compassionate Educator l Inclusive Team Player
- Role
- Sureprep Technical Trainer Customer Product Trainer at Thomson Reuters
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Alexa Goodwin M.
Extraordinary communicator and innovative professional with advanced degrees in…
Experience
Sureprep Technical Trainer Customer Product Trainer
Mar 2020 — Present · Eagan, MN, US
Responsible for developing and maintaining ongoing client relationships toachieve client and revenue retention goals. • Maintained close partnerships with Client Development Consultants and other functionals areas within FindLaw.• Proactively identified problem areas, industry trends and opportunities and recommended plans of action to client and/or stakeholders.• Collaborated with web designers, project managers, content writers, developers, and others in support of FindLaw products and clients.• Acted as a Subject Matter Expert for the Client Management team for multiple different projects. • Acted as the instructional designer and facilitator on a time sensitive, cross-company “Work Environment” based training.
Education
University of Minnesota
Bachelor of Arts (B.A.), Communication, General
2006 — 2011
Hamline University
Master of Arts in Teaching, Initial Teaching License, Secondary Education - Language Arts, Literacy and Diversity
2011 — 2015
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