Alex W.
Technical Support Agent @The Home Depot
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WORK HISTORY
Technical Support Agent @The Home Depot
EDUCATION
The University of Texas at San Antonio
Bachelor of Arts - BA
ABOUT ALEX W.
With a solid technical support background, I offer proven incident response and security skills. Proficient in Windows and macOS, I excel in managing access controls and permissions, troubleshooting network issues, and optimizing LAN/WAN performance. My ability extends to virtualization technologies, including addressing VMware issues to limit the interruption of virtual desktop services. I am excited to leverage my technical skills, including backup & recovery, network security, and incident response, to contribute to the efficiency and security of your IT infrastructure.
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