Alex Thomas
Sales Force Effectiveness Manager @Galapagos
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WORK HISTORY
Sales Force Effectiveness Manager @Galapagos
London, GB
Supporting the CI & E Director in providing robust field processes around customer engagement including account planning, multichannel interactions, CRM usage as well as setting up commercial field dashboards to provide insights that help drive the business• Providing an approach for account, HCP segmentation & targeting• Collaborating in setting sales force cycle targets and developing an approach for monitoring progress on Sales Incentive Plan (SIP)• Tracking and managing SIPs throughout 2022 via my own database and the support of Conigi. Then communicating progress monthly to KAMs and managers• National analytics platform (Qlik) and CRM lead• Developing account tiers for UC launch. • Key stakeholder in rolling out Pathfinder. Galapagos\' cross-functional account planning and integrated account level analytics tool• Coordinating and leading meetings with Sales Managers, KAMs, Market Access and Medical to discuss best practices and process improvements
EDUCATION
Croydon College
BTEC National, Business & Finance
London Guildhall University
Bachelor's Degree, Psychology
SKILLS
ABOUT ALEX THOMAS
Dedicated pharmaceutical industry professional with over 20 years experience and a history of meeting company goals by utilising consistent and organised practices. Skilled in working under pressure and adapting to new situations and challenges. The past 12 months have been spent developing skills in the role of Sales Force Effectiveness Manager. Supporting the Customer Insights & Engagement (CI & E) Director in providing processes around customer engagement by interacting with the local Sales Managers, Key Account Managers (KAMs), Market Access, Medical, the UK & Ireland CI & E team as well as colleagues in Global CI & E. Additional roles of responsibility include Regional Field Coach, Regional Mentor, KAM CRM Lead, KAM Brand Champion and an extremely strategic and unique role at AbbVie as a National Key Account Manager. Achievements include- Developing account tiers for UC launch. This led to KAMs being able to prioritise accounts during the pre-launch/launch phrase and187 packs being ordered prior to the end of the 90 NICE implementation period - Achieved favourable status within the RA pathway across S. London within the 90-day NICE recommendation implementation period- Following launch, gained the first Jyseleca prescriptions in Greater London, surpassed the set sales target with two months of the cycle remaining and achieved 250% of SvT- Maintained high levels of customer contact and effective communication the following cycle (Sep-Dec 2021), whilst also seconding two days a week in the SFE role, to achieve 154% of SvT. Leading ti a top 3 SvT finish for the year- Drove growth for Humira from an average MAT growth of 2.5% to 5.5% in Kent, Surrey & Sussex by implementing robust business plans- Reversed a declining trend in S. London from ave of -2.65% growth in the 2 years prior to me working on the territory to an ave of 15% growth for the following 2 years by implementing robust business plans- Top 5 performer for SvT every year after joining the immunology team and achieved 1st place in 2017- Secured Zemplar\'s exclusion from the DoH tariff (2015/16 National Tariff Payment System: A consultation notice - Annex 4a: Additional information on currencies with national prices) by engaging with Non-Clinical Stakeholders of NHS England- Divisional & Board of Directors awards whilst at AbbVie and Pharmaceutical Field Experienced Hospital Specialist of the year winner- Abbott Top Renal Hospital Specialist awards in 2008, 2010, 2011, Abbott All Stars in 2011, an Abbott Management Team Award and Abbott Divisional Awards.
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