Alex Smith
General Manager @Covermy Insurance
Peterborough, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2025 — Present
General Manager @Covermy Insurance
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General Manager at CoverMy, now part of Petcover Group. Experienced in personal lines insurance (pet, gadget, GAP, travel, breakdown), with a focus on customer outcomes, and growth delivery.Passionate about building agile teams, maintaining high customer satisfaction, and developing strong partnerships with leading insurers.
SKILLS
Time ManagementTeamworkTeam ManagementDependable Team PlayerCustomer RetentionCustomer ServiceInsuranceRetailSpreadsheetsScriptingTeam BuildingSalesCustomer ExperienceBrokers
ABOUT ALEX SMITH
Experienced Contact Center Manager with a demonstrated history of working in the insurance industry. Skilled in Retail, Sales, Customer Retention, Team Building, Scripting and Process Management.
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