Alex Smetana
Vice President, Customer Services at IXL Learning
- Role
- Vice President, Customer Services at IXL Learning
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Alex Smetana
Vice President with extensive team building and service development experience in competitive software markets, a strong education that includes a Bachelor\'s Degree in Accounting, and a history of driving strategies that maximize team performance.I\'ve built a reputation for excellence in leading major software integration, product development, and company acquisition projects. This has resulted in consistently receiving recognition for innovative thinking that helps to identify potential problems early in project and product development life cycles and quickly eliminate them before they become major roadblocks.I also possess strong leadership abilities which is visible through my track record of building high performance teams from the ground up and pushing them to exceed all productivity and efficiency goals. In addition, my high proficiency in technology, ERP systems, and a variety of applications makes me a valuable and highly effective leader on any operations or services team.
Experience
Vice President, Customer Services
Jan 2023 — Present · Raleigh, NC, US
Currently serving in a Executive leadership role focused on oversight of all new customeronboarding/implementation and ongoing technical/customer support for a leader in the educationaltechnology space.
Education
North Carolina State University
BS, Accounting
Skills
- Sap Pm Module
- Management
- Gaap
- Auditing
- Quickbooks
- Sap Implementation
- Leadership
- Sap Ps
- Sap Erp
- Customer Service
- Mas 90
- Salesforce.com
- Peachtree
- Netsuite
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