Alex Siefert
Business Technology Manager at Bridges Trust | Certified Salesforce Administrator
- Role
- Business Technology Manager at Bridges Trust
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Alex Siefert
Experienced professional in operations specializing in efficiency from analysis.
Experience
Business Technology Manager
Jul 2019 — Present · Omaha, NE, US
Strategic project implementation. Process improvement identification and implementation. Application administration including access controls. Collaboration with client facing teams to empower users while maintaining compliant controls. Salesforce Administrator, M-Files, SS & C, Conga, Smartsheet, Microsoft Office, TrustDesk, DocuSign, etc.• Own administration, performance, and continuous improvement of Salesforce CRM, supporting cross-functional teams and enterprise strategic initiatives.• Evaluate current-state CRM capabilities and lead enhancements, automation, and custom development aligned to evolving business needs.• Design and implement automated workflows and custom Salesforce Flows to improve efficiency, data accuracy, and user experience.• Serve as primary point of contact for CRM and enterprise application support, ensuring system integrity, data quality, and user access controls.• Manage and support integrations between Salesforce and third-party platforms, ensuring accurate data flow and synchronization.• Administer additional enterprise applications including document management systems, portfolio management platforms, and client portals.• Partner closely with Compliance and Security teams to support audits, cybersecurity initiatives, and risk mitigation, strengthening governance and controls.• Translate business requirements into scalable solutions by collaborating with stakeholders, vendors, and IT partners.• Lead application enhancements using structured project delivery and SDLC best practices, ensuring stable releases and reliable performance.• Develop and maintain system documentation and provide user training and ongoing support to drive adoption and standard work processes.
Education
Franklin College, Franklin
Bachelor of Arts Degree, Applied Mathematics
2007 — 2011
Indiana University - Kelley School of Business
Master of Business Administration (M.B.A.), Business Administration and Management, General
2017
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