Alex Saum

Logistics Consultant @Fifth Wheel Freight

Grand Rapids, MI, US

Achieve high customer service standards with all company stakeholders• Execute elite communication to ensure all transportation needs are efficiently and effectively satisfied• Consult with FWF clients to administer highly effective transportation solutions• Meet deadlines and achieve goals as assigned• Develop sales strategies, techniques, and closing ability based on customer’s needs and market environment• Expand business relationships with assigned accounts through elite service, communication, and reliability• Remain highly detailed and organized through effective CRM use• Develop new internal efficiencies to help personal and company growth• Obtain new business through cold calling and online research• Responsible for day-to-day operations, including carrier compliance• Maintain accurate and up-to-date carrier records• Communicate with transportation companies to ensure all aspects of assigned delivery are completed• Maintain carrier information in the internal database, including location, equipment type, and availability

Central Michigan University

Bachelor's degree