Alex Sam Victor
Client Services & Project Management Specialist | Packaging & Print Supply Chain Expert | Global Experience with HEMA, Gordon Foods, Mars | Driving Client Success & Efficiency
- Role
- Client Services Executive at Propelis
- Location
- Coimbatore, IN
- LinkedIn followers
- 500 followers
About Alex Sam Victor
With a proven record of delivering exceptional results in the packaging and print supply…
Experience
Client Services Executive
Jun 2024 — Present · Coimbatore, IN
Analyze new project ranges and align them with the die line, ensuring 100% accuracy and feasibility for client requirements.Manage end-to-end project traffic, coordinating between clients, production, and internal teams to ensure on-time delivery of 95%+ of projects.Handle client queries and follow up with project managers to resolve issues efficiently, reducing response time by 20% and maintaining high client satisfaction.Discuss project requirements and timelines with production managers, improving production alignment and reducing bottlenecks by 15%.Monitor project progress and implement corrective actions, improving workflow efficiency and resource utilization by 15%.Prepare daily, weekly, and monthly reports for stakeholders, providing insights on timelines, resources, and performance metrics to support informed decision-making.Support continuous improvement initiatives by optimizing traffic management processes, enhancing cross-team collaboration, and achieving measurable operational gains.
Education
SRM IST Chennai
Master of Business Administration - MBA, Project Management
2017 — 2019
VV college of engineering
Bachelor of Engineering - BE, Mechanical Engineering
2013 — 2017
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